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Terms of Use & Terms and Conditions

Last Updated: 27/02/2026

Welcome to Warranty Assure. Please read these Terms of Use and Terms & Conditions carefully before using our website or purchasing any of our products or services.

By accessing this website or purchasing a warranty policy, you agree to be bound by the terms set out below.

1. About Us

This website is operated by Warranty Assure (“we”, “us”, “our”).
Registered in England and Wales.
Company Number: [Insert Number]
Registered Office: Unit 10, Ross Way
Folkestone
Kent, CT20 3UJ
Email: info@warrantyassure.com
Telephone: 0845 8727 654

2. Use of This Website

By using our website, you confirm that:

  • You are at least 18 years old.

  • You will provide accurate and truthful information when requesting a quote or purchasing a product.

  • You will not use this website for unlawful, fraudulent, or harmful purposes.

  • You will not attempt to interfere with the security or functionality of the website.

We reserve the right to suspend or restrict access if misuse is suspected.

3. Quotes & Policy Information

Any quote provided through our website:

  • Is subject to eligibility checks and underwriting approval.

  • Is based entirely on the information you provide.

  • May be withdrawn or amended if incorrect or incomplete information is submitted.

Providing inaccurate information may invalidate your policy.

A quote does not constitute a contract until payment has been received and policy documents have been issued.

4. Warranty Cover

Warranty policies are subject to:

  • Specific terms, conditions, exclusions, and claim limits.

  • Eligibility criteria (including vehicle age, mileage, and service history).

  • Waiting periods, where applicable.

Full policy documentation will be provided upon purchase and should be read carefully. It is your responsibility to ensure the level of cover selected meets your needs.

5. Payments

All payments must be made in full before cover begins, unless otherwise agreed.

We reserve the right to:

  • Cancel a policy where payment fails or is reversed.

  • Apply administration fees where clearly stated.

Refunds, where applicable, will be calculated in accordance with the cancellation terms outlined in your policy documents.

6. Cancellations & Cooling-Off Period

If you purchase a policy online or by phone, you may be entitled to a 14-day cooling-off period.

If you cancel within this period:

  • A full refund may be issued, provided no claim has been made.

  • An administration fee may apply.

After the cooling-off period, cancellation terms will follow the conditions outlined in your policy agreement.

7. Claims

All claims must:

  • Be authorised prior to repair work commencing.

  • Follow the claims procedure detailed in your policy documentation.

  • Be supported by relevant documentation (service history, invoices, diagnostics, etc.).

Failure to follow the correct claims process may result in rejection of your claim.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential losses.

  • Our liability is limited to the value of the policy purchased.

  • Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.

9. Website Accuracy

We aim to ensure all website content is accurate and up to date. However:

  • Information is provided for general guidance only.

  • We reserve the right to amend content, pricing, and policy details without notice.

  • Images and descriptions are illustrative.

10. Intellectual Property

All website content, including:

  • Text

  • Branding

  • Logos

  • Graphics

  • Design elements

is the property of Warranty Assure and may not be copied, reproduced, or distributed without written permission.

11. Privacy & Data Protection

We process personal data in accordance with UK data protection laws.

Please refer to our Privacy Policy for full details on how your information is collected, stored, and used.

12. Third-Party Links

This website may contain links to third-party websites. We are not responsible for:

  • The content of external sites.

  • Their privacy policies or practices.

Use of third-party websites is at your own risk.

13. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised 02/03/2026 date.

Continued use of the website constitutes acceptance of any changes.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Important Notice

These Terms of Use govern the use of this website. Warranty policies are subject to their own specific terms and policy wording, which will be provided upon purchase.

0845 8727 654

We are open 09:00 - 17:00 today

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Exclusive (3)

Suitable for vehicles 3–7 years old with under 50,000 miles

Whats included

Designed to deliver maximum confidence, this level provides extensive protection across a wide range of mechanical and electrical components, alongside enhanced benefits and higher claim limits for greater peace of mind.

Which parts are not covered?

Because this level covers such a wide range of components, we list the exclusions below rather than every individual part that is covered.

Extra benefits at no extra cost

Terms subject to vehicle eligibility, policy limits and prior authorisation. Full terms, conditions and exclusions apply.

Essential (1)

Suitable for vehicles under 10 years old and 100,000 miles

Whats included

Essential protection designed to cover the key mechanical and electrical components that keep your vehicle running reliably day-to-day, helping protect you from the cost of unexpected repairs.

Which parts are covered?
Extra benefits at no extra cost

Terms subject to vehicle eligibility, policy limits and prior authorisation. Full terms, conditions and exclusions apply.

Premier (2)

Suitable for vehicles under 10 years old with less than 100,000 miles

Whats included?

Our most popular level of protection, covering a broader range of key mechanical and electrical components, with enhanced support and higher claim limits for added peace of mind.

Which parts are covered?
Extra benefits at no extra cost

Terms subject to vehicle eligibility, policy limits and prior authorisation. Full terms, conditions and exclusions apply.